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Forum Post: RE: Dynamics SL VBA errors (System Message 20406)
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Forum Post: RE: System Message 20222 - SL 2015 CU2
I just had a case that started with a System Message 20406 but when we renamed the APC folder in the user profile, the error in the first post of this thread appeared (system message 20222). Instead of reinstalling the entire SL client, we just reinstalled the VBA components on the machine to alleviate the issue. Steps: •Browse out to C:\Program Files (x86)\Common Files\Microsoft Shared\VBA •Rename any VBAXX Folders within •Browse out to your SL root directory > Prerequisites folder •Run the VBA71.msi (and then VBA71_1033.msi if applicable) •Browse back out to C:\Program Files (x86)\Common Files\Microsoft Shared\VBA •Any folder that did NOT get replaced, rename back to its original state. •Try the screen again. -Adam
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Forum Post: System Message 5012
I have upgraded from SL 7 to SL 2018. We use the work order module, and when I enter the work order entry screen, and press F3 on the Work Order ID field, my list comes up fine. But, when I enter the screen called Project Maintenance, and press F3 on the Project field, I get an error. The box that comes up is titled System Message 5012 (no supporting system information (PVREC) found for the possible values of this field. So something is missing in my upgrade procedure. Can anyone make a suggestion? Thanks
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Forum Post: RE: Dynamics SL VBA errors (System Message 20406)
Mark, Thank you for posting your issue to the forum. I wonder if the following will help. It was added a post yesterday originally referencing a different error, but about a 20406 like you are seeing: I just had a case that started with a System Message 20406 but when we renamed the APC folder in the user profile, the error in the first post of this thread appeared (system message 20222). Instead of reinstalling the entire SL client, we just reinstalled the VBA components on the machine to alleviate the issue. Steps: •Browse out to C:\Program Files (x86)\Common Files\Microsoft Shared\VBA •Rename any VBAXX Folders within •Browse out to your SL root directory > Prerequisites folder •Run the VBA71.msi (and then VBA71_1033.msi if applicable) •Browse back out to C:\Program Files (x86)\Common Files\Microsoft Shared\VBA •Any folder that did NOT get replaced, rename back to its original state. •Try the screen again. -Adam I hope this helps. Carolyn MSDSL Technical Support
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Forum Post: ROI.exe
ROI.exe appears to be crashing, however Dynamics SL is not aware of this. On one workstation, multiple users cannot open report screen and any attempt to do so results in a Windows event in the application log mentioning that ROI crashed. In Dynamics SL no error message and the "Active Users" screen shows the report screen as running on the workstation; so it's a mystery. I've tried changing the printer settings, reinstalling SL on the workstation, and of course searched customer source for similar problems, but nothing. Any suggestions? Dynamics SL 2015 CU1 on Windows 10
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Forum Post: SL Developer Instance for Partners
Dear All, Using my Company's partnership credentials, i dont see a download option for SL setup. Can someone help me out in this? Thanks, Praveen
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Forum Post: RE: Quick Send OM Confirmation to Buyer
Steve, Thank you for posting your question to the forum. There is not a 'wild card' that you can enter or option to set allowing the OM Confirmation to use the Customer Contact/Buyer email address. Typically in the Foundation\Shared Information\Quick Send Setup a site will setup their defaults. Then under Customer Maintenance they will change the email address if needed so that those customers that have designated buyers or contacts can get the reports without the general mailbox that might be setup in the Setup screen. I hope this helps. Carolyn MSDSL Technical Support
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Forum Post: RE: Filtered Quick Query view not saved
Good Day - Thank you for posting your question to the forum. To open Quick Query Viewer (QQ.VIE.00) in maintenance mode, you must have Update level permissions to the screen and also open the screen from the Administration module group. To confirm that Quick Query Viewer (QQ.VIE.00) is in maintenance mode, look for the New icon. If you open the Quick Query Viewer screen from the Quick Query menu, then any changes made to the filter or columns will not save. I hope this helps. Thank you, Carolyn MSDSL Technical Support
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Forum Post: RE: Solomon Object Model "Type Mismatch" when setting sivApp in Excel
Stuart, Thank you for posting your question to the forum. Please note SL 2015 is only supported with Microsoft Office 2013, Microsoft Office 2010 SP2, Microsoft Office 365 Enterprise Edition E3 and E4. From your post, it looks like your Office version is 2007. I also wanted to make sure you also know there is an open bug #32187 Unable to log into a company with a VBA Excel Application using Excel 2013-32 bit. There is a workaround that requires some commands run in the registry. For the workaround you would need to contact the MSDSL Support Team referencing this bug. Thank you, Carolyn MSDSL Technical Support
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Forum Post: RE: Main Screen Size
Steve, Thank you for posting your question to the forum. I suspect the question you are asking for is if there is a way to have SL open with a larger size by default. If I set a page like Bing (a large span page better seen on a larger window), I can enlarge the SL screen manually by selecting the maximize option in the upper right corner. Sadly there is not a way to have the screen default to a larger size. Thank you, Carolyn MSDSL Technical Support
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Forum Post: Management Reporter "An unknown error has occurred"
Hello! We have a strange problem with one of balance sheet reports. All of a sudden it stopped working, giving us "An unknown error has occurred while processing report". I created a copy of the row definition and started deleting row by row and running the report. At some point the report started working. Then I added last deleted row and report stopped working. Next, on the row that "made report fail" I changed account number to one I already had in rows above, and report run fine. Then I created clean row definition and added one row with account that made report fail and report ran fine. I added second row with another account and report failed. After all experiments here is what I got: for example, account 10000 thru 13000 can be combined on the report. Once I added 13100 and later accounts, report fails, but if I have 13100 account only on the report, it runs fine. Never saw something like this before. Does anyone has any idea? SL version 2011 (8.10.30917.00), MR version 2.0.1700.66
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Forum Post: RE: Cash Account Opening Balances
Lisa, Thank you for posting this to the forum. I am sorry it has taken so long to get an answer. The CA Balance is probably correct for the cash account. It’s the GL balance that is displayed incorrectly. We’ve had users setup a liability account (usually a credit card account) as a cash account. Cash Manager assumes the cash account is going to be an asset, so for a liability account, it shows the correct GL balance but with the sign flipped. Example: Cash account 1010 (an asset) has a GL balance (accthist.ytdbal) of 5000.00. This will show as +5000.00 as the ‘GL Balance’ in cash manager. Liability account 2010 has a GL Balance of 5000.00. This will show as -5000.00 as the ‘GL Balance’ in cash manager. In both cases, the CA Balance will be correct. That is incremented or decremented based on whether the transactions are debits or credit transactions. I don’t think they would have to make any ‘adjustment’ with an OM or OD entry to the cash account balance. And they aren’t precluded from using a liability account in cash manager. In that second example, I would just see a CA Balance of 5000.00, a GL Balance of -5000.00 and a ‘GL Out of Balance’ of 10000.00. If they are using a liability account as a cash account, they just need to know that: 1. You ignore the GL Out of balance. 2. If the CA Balance and GL Balance are the same amount, but with different signs (5000.00 and -5000.00) then the cash account is ‘balanced’ with the GL account balance. I hope this helps. Carolyn MSDSL Support Engineer
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Forum Post: RE: Cash Account Opening Balances
Thanks Carolyn, Even though it is late the response is much appreciated. Regards
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Forum Post: RE: Management Reporter "An unknown error has occurred"
Igor, Thank you for posting your question to the forum. The "An unknown error has occurred while processing a report" message in MR is a generic error that could point to any number of issues. Here are a few links to other reports of this error in MR. Please note, even though your using MR with SL, MR runs with GP and AX. Many of the issues in MR are seen across these other ERP solutions. community.dynamics.com/.../management-reporter-an-unknown-error-has-occurred www.azurecurve.co.uk/.../management-reporter-error-an-error-occurred-while-configuring-management-reporter-application-service-part-1-database-principal www.brittenford.com/.../how-to-find-and-fix-errors-in-management-reporter www.plumblineconsulting.com/report-queue-status-window-displays-an-unknown-error-has-occurred-while-processing-report-report_name-when-attempting-to-generate-a-report-after-rebuilding-the-management-reporter-data-mart Some of these links have some good tips on finding out what the underlying issues is with your report. The last link from Plumbline Consulting notes the exact error you referenced and found restarting the 2 MR services fixed it in their instance. Could your site possibly have rebuilt their data mart and note realized they needed to restart the services also? I hope one of these helps. Thank you, Carolyn MSDSL Technical Support
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Forum Post: RE: We need a foreign currency as default currency in Sales Orders
Jorge, Thank you for posting your question to the forum. I am sorry there has not been a reply. Sadly there is no way out of the box to setup quotes or orders to default a different currency then what your default company is set with (that you are logged into SL). This would require a customization or 3rd party solution. Thank you, Carolyn MSDSL Technical Support
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Forum Post: RE: Sales tax based on 80% of invoice amount
Brenda, Here is the suggested setup: 1. Set up sales tax with Basis = Tax Basis Price with appropriate tax percentage. 2. In Inventory items for the item you want taxed enter the Tax Basis Price = % of the selling price. For example 10 selling price, enter tax basis price as 8 Hope this helps, Carolyn MSDSL Technical Support
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Blog Post: Cloud Services: The Good, the Bad, & Things They Don’t Tell You
If you are considering moving to the cloud, you might want to check out what our Cloud Services expert, Jason Sheaffer has to offer. Jason has helped businesses like yours switch to the cloud and save up to 20% annually. Everything you need to know is shared in this 3 part, short video series. Learn what you need to know when making decisions about the cloud, get his expertise on good points, bad points, and things people don’t share with you about moving to the cloud. Video #1: The Good Lower point of entry Reduced technical infrastructure Reliability Security Upgrades Accessibility Fully-integrated Better insights through connectivity – dashboards, KPIs, integration, business intelligence Video #2: The Bad Higher long-term cost Customization restrictions Might not work as well if you have poor internet connectivity Forced upgrades Single sign-on Not as great if you’re on old technology Video #3: Secrets You Need to Know about the Cloud Considering cloud software: Ask for the vendor EULA How easy is it to get data out? Dedicated instance or multi tenancy or hybrid What will my license be year-over-year? Who will support your environment? Considering cloud hosting: Ask for the provider’s SLA How many hops? Latency Additional backup Geo-redundancy How about the Crestwood cloud? Four years ago Crestwood created the Crestwood Cloud utilizing the Microsoft Azure environment, the best in class. So, if you’re considering alternatives to on-premise hardware, you should consider hosting through the Crestwood Cloud. Crestwood provides a separate virtual environment for each client. Unlike other cloud services, our fees are simple, flat rate monthly-tiered pricing based on number of users, plus, a one-time set-up fee. Included in the monthly subscription are many additional services; such as, monitoring and patching for your servers. We can host Dynamics GP, Dynamics SL, or Acumatica and propose reasonable prices for migrating your data and upgrading at the same time. To view the entire webinar presented by Jason, click here . Contact us today to learn more. Email Jason and our cloud experts at sales@crestwood.com . Related Posts E-Everything – a unique possibility for all business processes for a power-packed distributor How does Microsoft Dynamics reporting of data offer Accountability Today? How can Microsoft Dynamics track more Financial Data in the Cloud in 2018?
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Forum Post: AP Voucher Batch has entries in APTran but none in APDoc
We are on Dynamics SL 2011, FP1. Sql Server 2012 and Windows Server 2012, R2. We have a Voucher and Adjustment Batch of items that were paid by credit card, so amounts were entered in the Manual Check/Payment tab. It didn’t release properly, but I don’t see anything in the event log, so don't know the system message or erro code. The batch number is in the Batch table and seems fine. Hoever, there are no entries at all in the APDoc table for that batch, but the APTran table is populated and seems fine. The Vendor Accounts do not have Voucher line items for vouchers that were in the batch, but do have the Hand Check line items, which show as “cleared”. They also show 0 in the original amount column, but the Doc Balance column has the dollar amount of the respective voucher. I ran the AP-Debug stored procedure for the batch, but was not able to get any help from the results. I have no idea why there are no entries in the APDoc table nor how to go about fixing this? Any help would be appreciated. Jim
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Forum Post: RE: How can I add functionality in Standard button event in Custom screens
Hi, I know that it's not really a new topic but, I have the exact same problem. Did you find out how to solve that? Thanks.
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Forum Post: Call to Update1 event don't work in a new program
Hi, I created a program in VS2008 for SL 2011 FP1. Everything in my program seem to work fine except for one thing, I can't get the events from Update1 to work, here is my code: Private Sub Update1_CancelEvent(ByVal Level As Short, ByRef RetVal As Short) Handles Update1.CancelEvent Debug.Print("Cancel") End Sub Private Sub Update1_UpdateEvent(ByVal Level As Short, ByVal InsertFlg As Short, ByVal LevelsDone As Short, ByVal LevelsLeft As Short, ByRef RetVal As Short) Handles Update1.UpdateEvent Debug.Print("Update") End Sub From what I can see, when I click on the buttons, the code is triggered. Is there something that I should call before to let SL know that I want to add some code there?
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