Ginny, Thank you for posting this issue to the forum. It is suspected that when the year end updates were installed, the files did not install correctly. We had a case where they indicated they installed the YE update and accuwage reported an error in positions 474 to 484. Turned out they did not have the update installed as they had thought. Whether there was a problem installing it or whether they were just mistaken, I don’t know, but it wasn’t installed. There are six files installed in the PR folder with that YE update, all of them dated 11/21/2017. So if you don’t see those files, the YE update did not fully install. Also, if the update is installed, you should see box letter FF in the deduction maintenance screen. If you enter box 12 and then click the down arrow on the box letter. I hope this helps. Thank you, Carolyn MSDSL Support Engineer
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