Hi Rick I have a similar situation where the NSF option was chosen. The user is stating that there is a balance shown in the TB and statement for the customer but it should be 0.00 after using that option. In addition, if she tries to select the document a message indicates that the payment is already selected in a payment application batch. But so far the batch cannot be located. Any ideas on what may have gone wrong or any suggestions on how to fix this issue? Thanks for your assistance.
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